Drill trainer portal
Overview
Drill Trainer Portal is a platform designed to streamline the training process by equipping trainers with tools for leading mock interviews, assigning tasks, managing question banks, and managing trainees. My focus was on enhancing usability and ensuring a seamless, intuitive experience that supports trainers in their mission to develop job-ready skills in trainees.
Project Summary
Time
Feb 2022 - Mar 2024
Continuous development based on user feedback
Product
Drill 1.0 - 2.3 released
In this section I will only focus on the question bank feature.
Team
11 people agile team
2 UX + 7 Developers +1 QA + 1 Product Owner
My role
Product Designer
Designed features like task, mock interview, user management, assessment, and more.
Objective
Design a user-friendly question bank management system for the Drill Trainer Portal that enables trainers to efficiently create, structure, and manage diverse question types, enhancing their ability to deliver effective training within technical constraints.
Stakeholder Interviews
Daily Tasks:
🚶♂️ Engaged with current trainers to understand their daily workflow.
Issues Identified:
📚 High volume of questions, with significant duplication
📏 Variability in question length and complexity (from short answers to lengthy coding questions).
Requirement Gathering
Unified Question Library:
📖 All questions need to be accessible from a single, centralized table/library.
Performance Considerations:
⏱ Ensure efficient page loading to accommodate a large dataset.
Functionality Requirements:
🔍 Enhanced search, filter, and browsing capabilities to streamline question management.
Initial Design - List & create questions
User Testing
Findings
Finalized Design
86.7% Users satisfied
Survey: How satisfied are you with the design and usability of the question bank interface?"
15 users participated in this survey